Shipping policy

Thank you for shopping with Harumiq. We are committed to delivering your order safely and efficiently. Please review our shipping policy below.

Order Processing Time

Orders are processed within 1–3 business days (Monday–Friday, excluding public holidays). Orders placed on weekends or holidays will be processed on the next business day. During peak shopping seasons or promotional events, processing times may be slightly longer.

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.

Shipping Destinations

We currently ship to the United States only. We do not offer international shipping at this time. If you have any questions, please contact us at service@harumiq.com.

Estimated Delivery Times

Estimated delivery times begin after your order has been processed.

Please note that delivery times are estimates and may vary due to carrier delays, weather conditions, or other unforeseen circumstances.

Shipping Costs

We offer free standard shipping on all orders over $70 within the United States.

For orders under $70, a flat shipping fee of $8.00 will be applied at checkout.

Order Tracking

Once your package has been shipped, you will receive an email with a tracking number. Please allow 24–48 hours for tracking information to become active.

Address Accuracy

Customers are responsible for providing a complete and accurate shipping address. If you notice an error after placing your order, please contact us as soon as possible at service@harumiq.com. We will do our best to update your address before the order ships, but cannot guarantee changes once the order has been processed. Harumiq is not responsible for delays or additional charges resulting from incorrect shipping information.

Lost, Delayed, or Damaged Packages

If your package is significantly delayed, lost in transit, or arrives damaged, please contact us immediately at service@harumiq.com. To help us resolve the issue quickly, please include your order number, a description of the issue, and photos of any damaged items or packaging (if applicable).

Failed Delivery & Returned Packages

If a package is returned to us due to an incorrect address, failure to collect, or refusal of delivery, the customer may be responsible for additional shipping charges to resend the order.

Contact Us

Email: service@harumiq.com

Phone: +1 (623) 236-3014

Harumiq Customer Service 9015 W Union Hills Dr, Ste 107 Peoria, AZ 85382 United States